Payment is taken through Paypal.
You do not need a Paypal account – you can still check out using a card.
Delivery is via Royal Mail, from my local village post office.
I ship internationally from central England.
I post twice a week, usually on a Tuesday and a Saturday, but this may differ depending on family commitments.
UK delivery is 2nd class unless otherwise requested.
International delivery is via standard airmail unless otherwise requested.
Processing time varies depending on how busy I am – custom orders will always take longer to ship than instock items.
P&P is charged at the following flat rates;
UK – £3.20 – up to 2kg/18 skeins
Europe – £6.00 – up to 1kg/8 skeins
Australasia (Australia, New Zealand, Papua New Guinea) – £10.00 – up to 1kg/8 skeins
Rest of the world – £8.00 – up to 1kg/8 skeins
If you wish to place a larger order please contact me for shipping rates.
Please note, these are estimates and factors such as bad weather conditions, strikes, delays in customs, etc. are beyond my control.
Europe: 1-5 weeks
North America: 2-6 weeks
Australia, New Zealand & Oceania: 2-8 weeks
Asia Pacific: 2-8 weeks
Latin America and the Caribbean: 2-6 weeks
North Africa & the Middle East: 2-6 weeks
Sub-Saharan Africa: 2-8 weeks
Customs and import taxes
The customer is responsible for any customs and import taxes that may apply. These are determined by the recipient country’s import laws.
I am not responsible for delays due to customs.