Payments & Delivery

Payment is taken through Paypal.

You do not need a Paypal account – you can still check out using a card.

Delivery is via Royal Mail, from my local village post office.

I ship internationally from central England.

I post twice a week, usually on a Tuesday and a Saturday, but this may differ depending on family commitments.

UK delivery is 2nd class unless otherwise requested.

International delivery is via standard airmail unless otherwise requested.

Processing time varies depending on how busy I am – custom orders will always take longer to ship than instock items.

Postage prices

P&P is charged at the following flat rates;

UK – £3.20 – up to 2kg/18 skeins

Europe – £6.00 – up to 1kg/8 skeins

Australasia (Australia, New Zealand, Papua New Guinea) – £10.00 – up to 1kg/8 skeins

Rest of the world – £8.00 – up to 1kg/8 skeins

If you wish to place a larger order please contact me for shipping rates.

Shipping times

Please note, these are estimates and factors such as bad weather conditions, strikes, delays in customs, etc. are beyond my control.

Europe: 1-5 weeks

North America: 2-6 weeks
Australia, New Zealand & Oceania: 2-8 weeks

Asia Pacific: 2-8 weeks

Latin America and the Caribbean: 2-6 weeks
North Africa & the Middle East: 2-6 weeks
Sub-Saharan Africa: 2-8 weeks

Customs and import taxes

The customer is responsible for any customs and import taxes that may apply.  These are determined by the recipient country’s import laws.

I am not responsible for delays due to customs.